Interviewed on 25 Aug 09
Anna Webster, Marketing Assistant
Since Node4 launched in April 2004, there has been a huge amount of rapid growth in the business. Our vast experience in a whole range of Data Centre and Communications solutions and commitment to meet and exceed our customer’s expectations gives us the edge against any of our competitors. Our service portfolio includes:
Colocation - from single servers to private suites in 2 data centres across the country
Managed Hosting - dedicated servers & Virtualised Environments
Connectivity - broadband, leased lines & Ethernet
IP-BVN - QoS enabled private network for multiple sites
SIP trunking - numbers, number porting & reduced call rates
Cisco IP Telephony - hosted & dedicated options
The accreditations we have received from big players in the industry, such as Microsoft, Cisco, DELL, and PlateSpin have allowed us to develop as a business and raise the profile of Node4 by winning several awards.
What unique selling points do you offer?
As a company we offer a huge amount of experience in all aspects of IT communications and data centre solutions. We pride ourselves in being a ‘one stop shop’ for businesses of all sizes from SME’s to blue chip PLC’s.
We have a huge amount of experience and knowledge in a whole range of technologies and our in-house sales and technical teams provide the consultation, installation and support for each solution.
Describe the services you offer?
Node4’s range of services fit neatly under 3 categories: Colocate, Communicate and Connect.
Colocate encompasses our two purpose built state of the art data centres in Derby and Wakefield. We have invested a large amount of money to ensure that the facilities provide top of the range services for our customers. Solutions within the data centres include: colocation, managed hosting, virtualisation, storage and many more.
Communication is a vital part of any business, products in our communicate category include SIP trunking with all of the benefits such as number porting and allocation, and competitive call rates. Our range of Cisco accreditations allow us to offer a large range of Cisco telephony solutions either hosted in one of our data centres or located on the customer site.
The Connect side of Node4 includes all aspects of connectivity. As an ISP we can provide everything from LLU voice ready broadband to dedicated Leased Lines and Ethernet, all at competitive prices.
Describe your target market?
One of the unique things about Node4 is our flexibility to accommodate any size of business. From the single-site SME’s to multi-site global PLC’s, we can provide solutions to fit all requirements.
We have experience in all industries from car supermarkets to financial companies and building material suppliers, so we are not restricted to any particular industry.
How is your company planning for the future?
Over the last year Node4 have made the biggest investment in the company yet with the development of a state of the art 27,000 square foot data centre, DC3 just outside of Leeds. DC3 is the future for Node4 as we have grown into becoming one of the UK’s biggest data centre providers and need to keep our standards high to maintain this position.
We are also planning on expanding our second data centre, DC2 in Derby later this year, as it reaches capacity in order to cope with the demand for colocation space in the Midlands.
We have always ensured that Node4 is at the forefront of new technologies, and we will ensure that we continue to do this through Node4’s existence.
What benefits can you offer your customers?
If a business is looking for a complete IT communications solution then they can look no further than Node4. We have the knowledge and expertise to create bespoke solutions using the latest technologies available.
Our 24/7 support team ensure that each solution is fully operational, making Node4 a ‘one stop shop’ for businesses of all sizes. Anyone who is looking for a value for money solution based around a top class, state of the art data centre we are confident that they will choose Node4.
How do you support your customers?
At both Node4 sites, in Wakefield and in Derby, we have 24/7 support teams who monitor the Node4 network of solutions. Customers can upgrade their support package to include the level of support they individually require.
Our fully qualified team can be reached by phone or through our online ticketing system ensuring that every query is dealt with appropriately.
