Interviewed on 4 Nov 05
Russell Lyon, CEO
Fast2host Ltd was established in 1999 and has since grown into one of the UK’s leading hosting providers and has won various awards. Fast2host has grown from offering basic shared hosting to offering a complete range of services from our original shared hosting through to managed collocation and dedicated services.
Fast2host offers outstanding customer support, value for money and quality of service, and are now currently in the process of building a data centre in their new Cambridgeshire building.
Fast2host is a registered Microsoft Hosting Partner, and participates in the Microsoft Service Provider License Program.
What unique selling points do you offer?
We listen to our customers. If any customer sends us a suggestion or feedback and have implemented over hundreds of components and changes for our customers, after all they are the people actually using the product so no one is better informed then they are. We are a completely independent web hosting company.
Describe the services you offer?
Allowing web designers, small businesses and home users make their mark on the internet, quickly and securely. Fast growing and now with no limitations.
Describe your target market?
Web designers, web developers, web hosting Resellers, small businesses and home users.
How is your company planning for the future?
We have just signed a deal with NTL business to provide our network support for the next 5 years. This will allow us to provide faster connections with almost 100% uptime.
What benefits can you offer your customers?
We can project manage and develop our system to meet your needs, and migrate your websites to our system. We encourage people to try us out at no risk, using our 30 day money back guarantee.
How do you support your customers?
Our support is entirely customer focused. We pride ourselves on providing a quick and genuine response; we aim to fix problems the first time round, while you are on the phone. All staff has in-depth technical knowledge to deal with all issues there and then.